The All-in-One Solution for Smarter Offender Management

Effortlessly track, monitor, and manage offenders with a secure, user-friendly solution tailored for modern correctional needs.

Offender Management System

The Offender Management System (OMS) is a scalable, all-in-one platform designed to streamline operations within correctional facilities. The platform is available in version 3, launched in 2024, which represents a state-of-the-art solution built with the latest technologies to enhance operational efficiency. As part of the European Union, the platform adheres to the highest security standards and EU regulations.

OMS provides a comprehensive view of offender records, automated ID management through QR code-based cards, and an intuitive interface for efficient administration. Key modules include medical management, workforce coordination, education, rehabilitation, visitor scheduling, financial transactions, and dietary planning, ensuring smooth, uninterrupted operations within the facility. Advanced reporting features and granular user permissions enhance security and control, providing a complete and secure management solution.

The solution has been successfully implemented in the EU, fully complying with EU regulations and ensuring full GDPR compliance, which guarantees that data protection and privacy standards are met.

All-in-One Solution for Offender Management

Proven Success

Implemented in multiple facilities across Europe

Scalable & Configurable

Adapts to diverse operational needs

Seamless Integration

Connects with national health systems and other platforms

OMS optimizes resource management, enhances security, and improves operational efficiency in any institutional setting.

Modules

Offender management

Used when a person is admitted into the system. If they already exist in the database, a new admission record is created, allowing users to update personal information (with an audit log of previous data) and enter details for the new admission.

Provides a complete user profile, tracks risks and vulnerabilities, and manages eligibility and historical data.

Card Management module uses QR technology for enhanced security. The card is used for making phone calls, info kiosk authentication and when making different purchases. The module tracks card status, helping staff maintain security and manage privileges.

Manages health records, integrates with external systems for medical care, and oversees medical analyses, assessments, and interventions.

Manages multi-currency accounts, financial transfers, and installment payments, ensuring transparency and fiscal compliance.

Automates compensatory calculations for periods spent in inadequate conditions, tracking days, compensations, and non-compliant periods, while also managing data migration and updates.

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Social reintegration

Supports offender rehabilitation by managing educational and vocational training programs. It tracks progress, maintains a complete document history, and includes a submodule for aggression management. It also automates the generation of annexes for DEAP files, ensuring all documentation is complete and up-to-date for effective reintegration.

Manages assessment tools for different stages, supporting decisions on programs and monitoring progress through initial and ongoing evaluations.

Questionnaires generate an indicator score, assessing probability. Based on predefined conditions, results may trigger an Alert or Recommendation, which are used in reports.

Tracks behavioral evaluations through a structured approval process, and supports tailored interventions for their rehabilitation and development.

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Offender focused services

Simplifies offender request handling through customizable workflows. Offenders can submit requests via the “self-service kiosk” and receive real-time updates. It includes a dual-layer approval process and allows staff to export details of resolved requests, enhancing efficiency and oversight.

Handles grievances from offenders or staff, allowing efficient logging, tracking, and resolution. Generates reports for analysis and compliance, improving transparency and accountability.

This module manages and monitors offender risks and vulnerabilities to ensure a safe environment. It identifies offenders with security risks or vulnerabilities based on committee assessments. Risk and vulnerability data is crucial for decisions on transfers and room allocations, preventing conflicts and security issues. It helps manage these factors, ensuring proper offender distribution and a controlled, secure facility environment.

Documents incidents to ensure legal compliance, creating secure, traceable records with restricted access. Automates report generation for reviews, legal proceedings, and corrective actions, enhancing incident management and regulatory adherence.

The system tracks offender locations both inside and outside the facility for activities such as work, permissions, court appearances, educational activities or medical visits. All entries and exits are recorded.

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Daily activities

Allows scheduling visits, ensuring compliance with limits while checking detainee availability and facility capacity. It supports recurring visits and visitor lists for better organization.

Manages labor activities through a single integrated database and is overseeing financial rights transfers with financial department approval. It creates detachments for efficient workforce management and adapts labor types to comply with legislation and institutional needs.

Provides interactive access to status updates, document printing, request submissions, and real-time feedback. It also notifies offenders about committee meetings, visits, and court dates, enhancing communication and access to essential services.

Supervise offender purchases, control quantities, and issue alerts when limits are reached to prevent hoarding. Automation streamlines operations and reduces staff workload.

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Facility management

The system manages accommodation spaces and their conditions, ensuring accurate room allocations and tracking changes with effective dates.

Controls devices, assigning unique codes for tracking and inventory. It automates transfers, ensuring security and efficiency.

Integrates committee functions, supports process management and consistent disciplinary actions, and streamlines transfer approvals for improved efficiency.

Organizes offender movements between facilities for various purposes. The system handles transport details, including routes, vehicles, and offender characteristics, ensuring safe and efficient transportation.

Directs food allocation based on legal norms and individual needs. Menus are planned 10 days in advance, with users able to track meals and generate reports.

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Staff-Focused Services

Visualizes data from penitentiary units via an interactive map, showing offender numbers, detention regimes, occupancy rates, and trends in releases and negative events, aiding decision-making and resource allocation.

The platform provides various reports, including offender lookups, new arrivals, citations, court appointments, parole status, menu details, transfers, expired IDs, and roll calls, offering complete insights into offenders management and facility operations.

Enhances security and operational efficiency by providing timely notifications to staff, helping manage risks and emergencies effectively.

Provides supervisory staff with access to detainee reports via tablets. It supports tasks such as transfers, court appearances, and work assignments, ensuring quick access to necessary information.

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Admin

Manages permissions and access, ensuring only authorized personnel handle sensitive data. It also enables the creation and editing of reports, improving security, compliance, and strategic planning.

Seamless system integrations for enhanced efficiency

Health Information Systems

Manages offenders medication and prescription data, ensuring accurate pharmaceutical records

Communication

Supports the integration of communication features to facilitate effective interactions

Administrative Processes

Integrates with administrative systems, automating workflows and improving efficiency

These integrations enable comprehensive management of institutional needs within a centralized system, with the platform supporting additional integrations as required.

Top benefits for the team

Maximizes workflow efficiency

The solution automates administrative tasks, improving the management of large workloads and reducing processing time.

Simplifies the workflow

OMS integrates modules that help manage individuals in detention more efficiently.

Eliminates errors and ensures accuracy

Human errors are effectively avoided through well-designed digital processes. Additionally, the solution significantly reduces bureaucracy.

It's simpler than it looks

The solution offers intuitive dashboards and self-service kiosks that assist the staff. Furthermore, the user experience doesn’t require advanced technical knowledge, thanks to its user-friendly interface.

Outcomes and Benefits

Why Choose OMS by Essensys?

Choose Essensys for a proven, reliable solution in offender management. With over 20 years of successful projects delivered and no failed implementations, our system ensures seamless, automated management of requests, complaints, risks, vulnerabilities, negative events, and offender tracking. Designed for flexibility and easy integration, the Essensys solution enhances transparency, security, and regulatory compliance while optimizing resource usage and operational efficiency.

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Offenders Management System